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Sumac

Sumac is a configurable nonprofit CRM from the company formerly known as Silent Partner Software, supporting donations, volunteers, memberships, grants, and case/service-delivery management. It is notable for its case-management depth (HIPAA and PIPEDA compliant) and modular design, letting organizations start with a core and add modules to build a full nonprofit CRM with free live support.

4/5budget-donor-crmFrom ~$109-$179/month depending on modules

Our verdict

Last verified Jun 15, 2026

A flexible, modular nonprofit CRM with unusually strong case/service-delivery management and compliance (HIPAA/PIPEDA), making it a standout for human-services organizations that also fundraise. Held to a solid score by pricing that varies widely with modules and a less modern interface than newer SaaS CRMs.

Rating
4/5
Editorial score
Users
0
Verified users
Starting at
From ~$109-$179/month depending on modules
subscription tiered by records and selected modules/add-ons; custom quotes for larger systems
Category
budget-donor-crm
Market segment

Key Features

Case and service-delivery management
Donation and pledge tracking
Volunteer management
Membership management
Grant management
Custom web intake and digital forms with e-signatures
Outcome reporting and workflow automation
Free live support

Pros & cons

Pros

  • Strong case and service-delivery management
  • HIPAA and PIPEDA compliant for sensitive client data
  • Modular: add donations, volunteers, memberships, grants
  • Free live support included

Cons

  • Pricing varies widely depending on modules selected
  • Interface less modern than newer SaaS CRMs
  • Not a free option

Detailed Information

No information available for Inventory Tracking Methods.

Best For

Human-services nonprofits needing case management plus fundraisingOrganizations wanting a modular, build-your-own CRMTeams needing HIPAA/PIPEDA-compliant client data handling

Not ideal for

Groups wanting a free fundraising platformLarge enterprises needing a single monolithic enterprise suite

Integrations

QuickBooks
Mailchimp
Constant Contact
Stripe
Zapier

Frequently Asked Questions

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0 verified users

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Additional Information

Category
budget-donor-crm
Price Range
~$109-$179+/month depending on records and modules; custom quotes for complex setups
Pricing Model
subscription tiered by records and selected modules/add-ons; custom quotes for larger systems

Company

Headquarters
Ottawa, Ontario, Canada
Website
sumac.com